ISO 9001

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction”


  • Greater efficiency and less waste.
  • Better and consistent control of major business processes.
  • A better understanding of customer needs.
  • Regulation of successful working practices.
  • Improved risk management.
  • Increased customer satisfaction.
  • Improved participation of employees.
  • Better internal communication.